|
As part of its Quality System, the Cooperative provides Citizens with a procedure for reporting non-compliance with service standards.
Complaints can be submitted verbally (by telephone or in person) or in writing at the front-line desk, which is staffed by trained staff. The Quality Manager takes charge of the report, protects the user's rights, and provides a response within 5 working days.
Front-line desk
 Viale Jonio 331
Mon–Fri, 10.00–16.00
 06 8620 9991
 info@cooperativaparsec.it
Download further information here>
|
